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Terms of Service

Binding terms that govern your access to and use of netsynvector.com and related Netsyn online services.

Effective date: April 12, 2026  |  Last updated: April 12, 2026

Read carefully. These Terms of Service ("Terms") constitute a legally binding agreement between you and Netsyn LLC, a California limited liability company ("Netsyn," "Company," "we," "us," or "our"), governing your access to and use of the website at netsynvector.com and all related online properties, research publications, content, forms, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Services. These Terms contain a binding arbitration provision and class-action waiver (Section 19). Please read that section carefully — it affects how disputes are resolved.

1. Eligibility and authority

You represent and warrant that you are at least eighteen (18) years of age (or the age of majority in your jurisdiction, whichever is greater) and have the legal capacity to enter into a binding agreement. If you access or use the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" refer to both you individually and that organization.

2. Changes to these Terms

Netsyn reserves the right to modify these Terms at any time in its sole discretion. We will post revised Terms on this page and update the "Last updated" date. For material changes, we may provide additional notice through the Services or by email where we have your contact information. Your continued use of the Services after the effective date of revised Terms constitutes your acceptance. If you do not agree to revised Terms, you must discontinue use of the Services immediately. No amendment to these Terms shall apply retroactively to disputes or events occurring before the amendment's effective date, except as required by law.

3. Description of the Services

The Services include: (a) publication of cybersecurity research, threat analysis, and related educational content; (b) information about enterprise security solution categories and platform evaluation methodology; (c) web-based forms for inquiries, assessment requests, and partnership applications; and (d) facilitated referral introductions between organizations seeking security solutions and third-party security vendors evaluated by Netsyn. The Services may be modified, expanded, or discontinued at any time without notice except as required by law.

The Services are informational, research-oriented, and commercial in nature. They are not a substitute for professional cybersecurity consulting, legal advice, insurance advice, compliance certification, penetration testing, managed security services, or any other professional engagement tailored to your specific circumstances. No professional engagement exists between you and Netsyn unless and until both parties execute a separate written agreement explicitly creating such an engagement and defining its scope.

4. No professional relationship; no guarantees

Unless we have entered into a separate, signed written agreement with you, no attorney-client, fiduciary, agency, partnership, joint venture, employment, contractor, or professional services relationship is created by your use of the Services, your submission of a form, your receipt of a referral introduction, or any communication between you and Netsyn.

Research publications, platform evaluations, assessment descriptions, category listings, and all other Site content are provided for general informational purposes only. We do not warrant that any content is complete, current, accurate, or applicable to your organization's specific environment, regulatory requirements, or threat profile. We do not guarantee any particular security outcome, compliance result, vendor performance, cost savings, breach prevention, or business result. Cybersecurity threats evolve continuously; information that is accurate at the time of publication may become outdated.

5. Referral model disclosure

Netsyn operates a referral-based business model. When we facilitate an introduction between you and a third-party security vendor through our assessment and recommendation process, Netsyn may receive referral fees, commissions, revenue sharing, or other financial compensation from that vendor if the introduction results in a commercial engagement between you and the vendor. This compensation structure exists regardless of whether Netsyn discloses the specific amount or terms of compensation with respect to any particular referral.

Netsyn's research and evaluation methodology is designed to maintain independence. However, you acknowledge that Netsyn has a financial interest in referrals and that this interest may, despite safeguards, influence which vendors are included in our evaluation network or recommended to you. You are solely responsible for conducting your own due diligence on any vendor, platform, or service before entering into a commercial agreement. Netsyn is not a party to any agreement between you and a third-party vendor, and Netsyn assumes no liability for vendor performance, pricing, security posture, contractual obligations, or any other aspect of your vendor relationship.

6. Third-party vendors and platforms

The Services may reference, describe, categorize, or recommend third-party vendors, products, platforms, or services. All such third parties are independent entities. Netsyn does not control, endorse, certify, or guarantee any third-party product, service, security capability, uptime, compliance status, pricing, or representation. References to "evaluated," "assessed," "recommended," or similar terms on the Site describe Netsyn's internal research processes and do not constitute a warranty, guarantee, or endorsement of any third party. Your dealings with third-party vendors are governed entirely by the terms and conditions of your agreement with those vendors. Netsyn is not a party to, and has no obligations under, any such agreement.

7. Acceptable use

You agree not to:

  • Violate any applicable federal, state, local, or international law, regulation, or third-party right;
  • Attempt to gain unauthorized access to the Services, their underlying systems, other users' accounts, or any data not intended for you;
  • Introduce malware, viruses, worms, ransomware, logic bombs, or other harmful or disruptive code;
  • Interfere with or disrupt the integrity, availability, or performance of the Services, including through denial-of-service attacks, excessive automated requests, or resource exhaustion;
  • Scrape, crawl, harvest, index, mirror, or collect content or data from the Services through automated means (including bots, spiders, or scripts) without Netsyn's prior written consent, except as permitted by a publicly accessible robots.txt file;
  • Impersonate any person, entity, or Netsyn representative, or misrepresent your identity or affiliation;
  • Use the Services to transmit unsolicited commercial messages (spam), phishing attempts, or fraudulent content;
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or data structures underlying the Services, except to the extent that applicable mandatory law expressly prohibits this restriction;
  • Reproduce, distribute, publicly display, sublicense, or create derivative works from Netsyn content for commercial purposes without our prior written consent;
  • Use the Services, Netsyn content, or information obtained through the Services to build, train, or improve a competing product or service, or to compile a competitive intelligence database;
  • Circumvent, disable, or interfere with any security, access control, or technical protection measure of the Services.

Netsyn reserves the right, in its sole discretion, to suspend or terminate your access, remove content, report activity to law enforcement, and pursue any available legal remedies if we reasonably believe you have violated these Terms or pose a threat to the Services, their users, or public safety.

8. Submissions, forms, and communications

When you submit information through forms on the Site (including contact inquiries, assessment requests, and partnership applications) or through email addresses published on the Site, you represent and warrant that: (a) the information you provide is accurate and complete to the best of your knowledge; (b) you have the authority to provide such information; and (c) your submission does not violate the rights of any third party or any applicable law.

You grant Netsyn LLC a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, store, reproduce, process, display, and transmit submissions for the purposes of operating the Services, responding to your inquiry, facilitating referral introductions, improving our research and offerings, ensuring security, and complying with law. You retain ownership of your original content subject to this license grant.

Do not submit trade secrets, security credentials, classified or export-controlled material, protected health information (PHI), payment card data, or other regulated data through standard Site forms. The Site's web forms are processed through Netlify and standard web infrastructure and are not designed to receive, store, or safeguard regulated data categories. Submissions through standard web forms are not confidential as between you and Netsyn unless a separate, signed confidentiality or nondisclosure agreement governs the information. Netsyn is not obligated to respond to, act upon, or retain any submission.

9. Confidentiality

No confidentiality obligation arises from these Terms alone. Information you submit through the Site or via email is not treated as confidential unless you and Netsyn have executed a separate mutual nondisclosure agreement ("NDA") or other written confidentiality agreement that explicitly identifies the information as confidential and establishes binding obligations. If you require confidentiality before sharing sensitive information, request an NDA before submitting that information. Netsyn will not be held liable for disclosure of information that was submitted without a governing confidentiality agreement in place.

10. Intellectual property

The Services and all content therein — including but not limited to text, research publications, graphics, logos, icons, SVG illustrations, page layouts, software code, data compilations, and the overall "look and feel" — are owned by Netsyn LLC or its licensors and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

Subject to your compliance with these Terms, Netsyn grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Services for your internal business evaluation or personal, non-commercial purposes. This license does not include the right to: (a) copy, reproduce, distribute, publicly display, or publicly perform Netsyn content in any medium; (b) modify, adapt, translate, or create derivative works; (c) sell, resell, license, or commercially exploit any content; or (d) use data mining, robots, or similar data-gathering or extraction tools on Netsyn content. Any use beyond this limited license requires Netsyn's prior written consent.

"Netsyn," "Netsyn Vector," related logos, and the domain netsynvector.com are trademarks, service marks, or trade dress of Netsyn LLC. Use of these marks without written permission is prohibited. All third-party trademarks, trade names, and logos referenced on the Site are the property of their respective owners and are used for identification purposes only. Such use does not imply endorsement, affiliation, or sponsorship.

11. DMCA and copyright complaints

If you believe that content on the Site infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (17 U.S.C. §512(c)) to contact@netsynvector.com with the following: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location on the Site; (c) your contact information; (d) a statement of good-faith belief that the use is not authorized; (e) a statement under penalty of perjury that your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner; and (f) your physical or electronic signature. Netsyn reserves the right to remove or disable access to allegedly infringing content and to terminate repeat infringers.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, RESEARCH PUBLICATIONS, PLATFORM EVALUATIONS, RECOMMENDATIONS, REFERRAL INTRODUCTIONS, AND RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, COMPATIBILITY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, NETSYN DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR ANY PURPOSE; (C) ANY CONTENT WILL REMAIN CURRENT OR APPLICABLE TO YOUR ORGANIZATION; (D) ANY PLATFORM OR VENDOR REFERENCED, EVALUATED, OR RECOMMENDED WILL PERFORM AS DESCRIBED OR MEET YOUR REQUIREMENTS; (E) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (F) ANY SECURITY VULNERABILITY, THREAT, OR RISK IDENTIFIED OR NOT IDENTIFIED BY NETSYN RESEARCH REPRESENTS THE COMPLETE THREAT LANDSCAPE APPLICABLE TO YOUR ORGANIZATION.

Cybersecurity threats evolve rapidly. Published research may become outdated. You acknowledge that you use the Services and rely on any content, recommendation, or referral at your own risk.

To the extent any jurisdiction does not allow the exclusion of certain warranties, the above disclaimers apply to the fullest extent permitted by the law of that jurisdiction.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETSYN LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES (COLLECTIVELY, "NETSYN PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, ANTICIPATED SAVINGS, OR SECURITY BREACH COSTS, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, ANY CONTENT, ANY REFERRAL INTRODUCTION, OR ANY VENDOR RELATIONSHIP, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE NETSYN PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF ALL NETSYN PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS (USD $100.00); OR (B) THE TOTAL AMOUNTS, IF ANY, ACTUALLY PAID BY YOU TO NETSYN LLC FOR USE OF THE SERVICES IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR FREE USERS, THIS AMOUNT MAY BE ZERO.

The limitations in this section apply regardless of whether the remedy fails of its essential purpose. To the extent any jurisdiction does not allow certain limitations of liability, the liability of the Netsyn Parties shall be limited to the maximum extent permitted by the law of that jurisdiction. You agree that the limitations of liability in this section allocate the risks between you and Netsyn and that Netsyn would not provide the Services to you without these limitations.

14. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Netsyn Parties from and against any and all claims, actions, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees, expert witness fees, and court costs) arising out of or related to: (a) your access to or use of the Services; (b) information you submit or communicate through the Services; (c) your violation of these Terms or any applicable law, regulation, or third-party right; (d) any dispute between you and a third-party vendor introduced through the Services; or (e) your negligence or willful misconduct. Netsyn may assume exclusive defense and control of any matter subject to indemnification at your expense, and you agree to cooperate with our defense. You shall not settle any claim without Netsyn's prior written consent.

15. Termination

Netsyn may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, in its sole discretion. Upon termination, your rights under these Terms cease immediately. The following sections survive termination: Sections 4–6, 8–14, 16–22 and any other provisions that by their nature should survive.

16. Export controls and sanctions

You may not access, use, export, or re-export the Services or any content in violation of U.S. export control laws and regulations, including the Export Administration Regulations (15 C.F.R. Parts 730–774) and sanctions programs administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that: (a) you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S. sanctions; (b) you are not on any U.S. government restricted party list (including the SDN List, Entity List, or Denied Persons List); and (c) you will not permit access to or use of the Services by any person or entity described in (a) or (b).

17. U.S. government rights

If you are a U.S. government end user, the Services constitute "commercial items" as defined at 48 C.F.R. §2.101, consisting of "commercial computer software" and "commercial computer software documentation" as defined at 48 C.F.R. §252.227-7014(a)(1). The Services are licensed to U.S. government end users only as commercial end users with the rights set forth in these Terms, consistent with 48 C.F.R. §12.212 and 48 C.F.R. §227.7202.

18. Governing law

These Terms, and any dispute arising out of or related to these Terms or the Services, shall be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles that would require the application of the laws of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

19. Dispute resolution — binding arbitration and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first. Before initiating any formal proceeding, you agree to contact Netsyn at contact@netsynvector.com and attempt to resolve the dispute informally for at least sixty (60) days. Most disputes can be resolved without formal proceedings.

Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any referral introduction (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures, except as modified herein. The arbitration shall be conducted in English by a single arbitrator with experience in technology or commercial disputes. The seat of arbitration shall be Los Angeles County, California, unless both parties agree otherwise in writing. The arbitrator shall have the authority to award any remedy that would be available in a court of competent jurisdiction, provided that the arbitrator shall not have the authority to award punitive or exemplary damages except as required by statute. Judgment on the arbitration award may be entered in any court of competent jurisdiction, including any California state court or federal court sitting in the Central District of California.

Exceptions to arbitration. Notwithstanding the foregoing, either party may: (a) seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or to prevent irreparable harm pending arbitration; (b) bring an individual action in small claims court if the claim qualifies; or (c) seek injunctive or equitable relief to prevent unauthorized access to, or misuse of, the Services.

Class-action waiver. YOU AND NETSYN AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. NEITHER YOU NOR NETSYN MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION (INCLUDING UNDER CALIFORNIA'S PRIVATE ATTORNEYS GENERAL ACT, CAL. LAB. CODE §2698 ET SEQ., TO THE EXTENT PERMITTED BY LAW), CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. Unless both you and Netsyn agree in writing, the arbitrator may not consolidate more than one party's claims and may not preside over any form of class, collective, or representative proceeding. If a court of competent jurisdiction determines that this class-action waiver is unenforceable as to a particular claim or request for relief, then that particular claim or request must proceed in court, and the remaining claims shall proceed in arbitration.

Arbitration opt-out. You may opt out of this arbitration agreement and class-action waiver by sending a clear written notice to contact@netsynvector.com within thirty (30) days after you first accept these Terms. Your notice must include your full legal name, mailing address, email address, and a clear statement that you wish to opt out of arbitration under these Terms. If you opt out, Section 20 (Forum Selection) applies to all Disputes.

Statute of limitations. You agree that any claim arising out of or related to the Services must be filed within one (1) year after the claim arose, or the claim is permanently barred. This limitation applies regardless of any statute of limitations that would otherwise apply, except where a shorter limitations period is imposed by mandatory law.

If you are a consumer in a jurisdiction whose mandatory laws prohibit arbitration of certain categories of disputes or prohibit class-action waivers, those mandatory provisions shall apply to the extent required, and the remainder of this section shall remain in full force and effect.

20. Forum selection

If you have validly opted out of arbitration under Section 19, or if Section 19 is held unenforceable in its entirety, you irrevocably consent to the exclusive jurisdiction and venue of the state courts of the State of California located in Los Angeles County, and the United States District Court for the Central District of California, for all Disputes. You waive any objection based on improper venue, inconvenient forum, or lack of personal jurisdiction.

21. Attorneys' fees

In any action or proceeding to enforce these Terms, the prevailing party shall be entitled to recover its reasonable attorneys' fees, expert witness fees, and costs from the non-prevailing party, in addition to any other relief to which the prevailing party may be entitled. This provision applies to arbitration proceedings, court proceedings, and any appeals thereof.

22. General provisions

  • Entire agreement. These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and Netsyn LLC regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter.
  • Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be reformed to the minimum extent necessary to make it enforceable while preserving the parties' original intent.
  • No waiver. The failure of Netsyn to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Netsyn.
  • Assignment. You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without Netsyn's prior written consent. Netsyn may freely assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, or to any affiliate, without restriction or notice.
  • Force majeure. Netsyn shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, acts of war or terrorism, labor disputes, government actions, epidemics, pandemics, power failures, internet disruptions, and cyberattacks.
  • Electronic communications. You consent to receive communications from Netsyn electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.
  • Interpretation. Section headings are for convenience only and do not affect the interpretation of these Terms. "Including" means "including without limitation." References to "law" include statutes, regulations, and binding judicial and administrative precedent. These Terms shall not be construed against the drafter.
  • Third-party beneficiaries. These Terms do not create any third-party beneficiary rights except as expressly provided herein.

23. Contact

For questions about these Terms:

A physical mailing address will be provided upon request for legal, regulatory, or law enforcement correspondence.